1. Introduction
Frontline Solution is committed to protecting the privacy of visitors to its website www.frontline.sa. We assure you that your personal information will not be collected unless voluntarily provided through designated communication channels. Any collected data is solely used to fulfill and process your requests and will never be used for unlawful purposes.
As part of maintaining and improving the site, our systems automatically log non-identifiable visitor data (e.g., pages visited, content viewed, and downloads) for statistical analysis and performance optimization.
2. Website Protection
To ensure secure access and maintain service availability, Frontline Solution actively monitors network traffic for unauthorized access, tampering, or service disruptions. Any attempts to access or damage the website or its infrastructure are strictly prohibited and subject to legal action under Saudi Arabia’s Anti-Cyber Crime Law and other applicable legislation.
3. Intellectual Property Rights
All content, materials, and information on the Frontline Solution website are the intellectual property of Frontline Solution. Copying, publishing, or using this content for purposes other than its original intent is strictly prohibited without prior written permission. When used with permission, proper attribution to Frontline Solution must be provided.
4. External Links
The Frontline Solution website may include links to third-party websites for user convenience. However, we are not responsible for the content, privacy policies, or security practices of these external sites. Users are advised to review their respective privacy policies before providing any personal information.
5. Protection of Personal Information
We do not disclose personal data shared voluntarily through our website unless required by law or to fulfill your request internally. Data may be shared within relevant departments to better serve your needs. Frontline Solution employs strong security practices, including advanced technologies and protected hosting environments, to ensure the confidentiality and safety of personal data.
Recommendations for protecting your information:
-
Do not share sensitive data through unsecured channels.
-
Always use secure connections when accessing the website.
For questions or concerns, contact us through the details on our Contact Us page.
6. Use of Cookies
Cookies are used to enhance your browsing experience. These are small data files stored on your device that help streamline navigation. Frontline Solution does not use cookies for any purpose other than improving user interaction with the website.
7. Information We Collect
A. Information You Provide
When interacting with our services, you may voluntarily provide:
-
Full name
-
Email address
-
Phone number
-
Nationality and country of residency
-
Preferred contact method
-
Communication content and service preferences
Note: Some information is optional, but certain data may be necessary to provide our services effectively.
B. Information Collected Automatically
When you access our site, we may automatically collect:
-
IP address and device identifiers
-
Browser and system details
-
Language preferences
-
Location data via Wi-Fi/IP
-
Usage statistics (e.g., accessed pages, request timestamps)
-
Device crash logs and internet connection details
8. How We Share Your Information
Your data will not be shared with third parties unless:
-
You provide explicit consent
-
It is required to fulfill service requests
-
It is mandated by legal or regulatory obligations
9. Security
Although we implement strong safeguards, no digital transmission is entirely secure. Any data transmitted via the internet is done at your own risk.
10. Your Rights
You may have the right to:
-
Access your data
-
Request correction or deletion
-
Object to certain processing activities
To exercise your rights, contact: support@frontline.sa
11. Complaints
If you believe your data has been misused or mishandled, please contact us via support@frontline.sa. You may also lodge a complaint with the relevant regulatory authority in Saudi Arabia.
12. Communication
We welcome feedback regarding this policy. Please send questions or comments to support@frontline.sa.
13. Language
In the event of discrepancies between the English and Arabic versions of this policy, the Arabic version shall prevail as per applicable law.
14. Policy Updates
Frontline Solution reserves the right to amend this privacy policy without prior notice. Any updates will be posted on this page. Continued use of the website implies acceptance of the latest version.
Last Updated: [Insert Latest Update Date]
15. Acceptance
By using the Frontline Solution website, you agree to the terms of this privacy policy. If you do not agree, you must discontinue using the site.
16. Governing Law
This policy is governed by the laws of the Kingdom of Saudi Arabia, and any disputes arising shall be resolved exclusively in Saudi courts.
17. Relevant Regulations
For additional information, refer to: